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Citadines TAA Awards for Excellence

Staff acknowledged in the employee award categories at the 2012 Tourism Accommodation Australia (Victoria) State Awards for Excellence

The Ascott Limited (Ascott)’s first Citadines Apart’hotel in Australia, Citadines on Bourke Melbourne, has been named the ‘Apartment/Suite Accommodation of the Year’ at the 2012 Tourism Accommodation Australia (TAA) (Victoria) State Awards for Excellence. The pre-eminent awards by the TAA, the newly-established division of the Australian Hotels Association (AHA), recognise the best in the accommodation sector.

This is the second year running that Citadines on Bourke Melbourne has received the award for best apartment style accommodation, having clinched the ‘Best Suite/Apartment Style Hotel’ at the 2011 AHA State and National awards. The property, which opened in July 2010, also garnered the Silver Award in ‘New Accommodation Development’ at the National Accommodation Industry Awards for Excellence 2011 and was a finalist at the Victorian Tourism Awards for ‘New Tourism Development’.

Mr Dean Minett, Ascott’s Country General Manager for Australia, said “we are proud that Citadines on Bourke Melbourne has won the ‘Best Suite/Apartment’Accommodation of the Year’ award for the second time. This award which is given out by esteemed hospitality industry members, is a strong testament of the high quality products and services that we offer.”


From left to right:
Dean Minett- Country General Manager, The Ascott Limited
Allison Englebretsen – General Manager, Citadines on Bourke Melbourne
Nick Oldridge- Client Manager, AON Risk Services Australia (award sponsor)

Besides Citadines on Bourke Melbourne, Ascott staff were recognised for their outstanding contributions to the industry as finalists in the following categories of the 2012 TAA (Victoria) State Awards for Excellence:

Hotel Industry Rising Star Award

  • Amir Badr, Guest Service Officer at Citadines on Bourke Melbourne
  • James Cowan, Human Resources Executive of The Ascott Limited

Front Office Services Employee of the Year

  • Mark Hibberd, Assistant Guest Service Manager at Citadines on Bourke Melbourne

Administration Employee of the Year

  • Elizabeth Tarrant, Head Sales Management Team of The Ascott Limited

Mr Minett added “we take this opportunity to thank all our staff for their tireless commitment towards excellence.”

Located in the heart of the Central Business District at 131-135 Bourke Street, Citadines on Bourke Melbourne is well served by public transport and is within walking distance to restaurants, cafés, cinemas, high-end shopping as well as parks and gardens. The property is also at the midpoint of Melbourne’s renowned theatre district and close to major office towers.

Designed by one of the world’s leading design studios, Woods Bagot, Citadines on Bourke Melbourne reflects the vibrancy of Melbourne. Inspired by the city’s distinctive laneways of boutique cafés, shops and galleries, the lobby of the property is designed as a laneway connecting two renowned shopping strips. Citadines on Bourke Melbourne also showcases the works of Melbourne artists, providing a local contemporary edge to the property.

Citadines on Bourke Melbourne offers choices of studio, one- and two-bedroom apartments. All apartments boast floor-to-ceiling windows, with the units on the higher floors offering panoramic views of the city. In addition, travellers can choose to enjoy a range of facilities in the property including a swimming pool, sauna, gymnasium, outdoor sundeck, business corner and services such as room service and onsite bar and restaurant.

To experience Citadines on Bourke Melbourne’s award-winning brand of hospitality, visit www.citadines.com.au or call 1800 766 377 (AUS toll-free).