Wise use of technology to adapt your hospitality business

In this most critical and uncertain of times, the vast majority of hospitality businesses have been scrambling to adjust their model to remain functional.

In reality, the immediate economic and long-term societal effects of the COVID-19 crisis will likely impact on cafes, restaurants and takeaway businesses for months and years to come.

 

Hospitality tech suppliers have also been working hard to develop solutions that can help you to refine your operation:

 

• Check with your point of sale provider
  to see what functions of your current POS system can be changed to make managing takeaway and delivery orders easier
  
  
• Utilise electronic ‘Order Number Display’ screens
  to help improve communication while enabling appropriate ‘social distancing’ for waiting takeaway customers
  
  
• A turn-key online store
  allows customers to order directly from you (rather than through an expensive delivery service) – especially useful if it integrates directly with your POS. ‘Click & Collect’, kerbside pickup & contactless delivery have been popular innovations
  
  
• Electronic menu screens
  can also be useful if your food menu needs adapting on a daily basis due to supply issues or cost price fluctuations
  
  
• Kitchen Video Display systems
  allow meals and coffees that need to be produced to be viewed easily by kitchen staff and baristas, improving efficiency

  

The disruption that the hospitality industry will feel from this situation does have the potential to be quite devastating but hopefully, through astute management and adaptive thinking, most venues will be able to stay afloat and even enhance their processes so as to see the other side.

 

 

 

If you would like to know more about hospitality technology products designed to boost your chances of COVID-19 survival, contact Uniwell.

 

28^th April 2020