Food poisoning claims: How to protect your business and your brand
Could you stomach a $10,000+ fine - not to mention immeasurable damage to your brand - due to a false food poisoning claim?
Food businesses get investigated every day as a result of food poisoning claims. Some are valid – but many are not.
And the fact is, without robust food safety records you’re completely exposed – regardless of whether you are to blame. It can be very difficult to identify the source of alleged food poisoning, but you need to be able to demonstrate your due diligence. And even if you weren’t culpable, you could still be inspected and fined if your food safety processes aren’t up to scratch.
With a digital food safety system you can quickly and easily demonstrate that your food has been safely stored, prepared and served - all traceable to date, time, batch, user and location. And that evidence is always at your fingertips - not precariously stored in some faraway location.
Better still, you’ll keep auditors and inspectors happy by making their job easier.
More reasons for going digital with food safety
Claims defensibility is one of the biggest reasons people choose to manage their food safety digitally. But there are many, many more.
For starters, you’ll save staff time spent doing manual temperature checks – this alone can very quickly pay for the cost of your system. And that’s not to mention the stock losses you’ll avoid with access to real-time data and alerts about the performance of your refrigeration.
Equipment malfunction overnight? No worries. You’ll know exactly how long your food has been out of safe temperature range, and whether you can still safely use it the next day.
Finally, and this is perhaps the biggest reason of all, a digital food safety system actually helps you keep people safe.
How? It puts you in control of all your tasks and checks - from when food arrives at the back door to when it leaves the front door – and alerts you when something’s amiss. If a task gets missed or a temperature is outside a safe limit, you’ll know about it – and the issue can be escalated via text or email until it gets corrected.
Now if keeping your customers safe isn’t a strong enough reason for going digital with your food safety program, then what is?
For a free demonstration, contact Monika’s National Sales Manager, William Gatzonis, on 0497 999 889 or via wgatzonis@monika.com.au
27th October 2020